General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Delivery Location

Items offered on our website are only available for delivery to addresses in Canada and the United States. Any shipments outside of Canada and the United States are not available at this time.

Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business day mean Monday to Friday, except holidays.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

Shipping Costs

Gentil Uomo charges a $15 flat rate for shipping in Canada and in the United States. Free shipping on orders over $150 in Canada and the United States. Rates are subject to change. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.Sales tax is charged according to the province or territory to which the item is shipped.

For orders shipped outside of Canada, please consult the customs legislations of your country. Gentil Uomo is not responsible for duty fees, brokerage fees or shipment delays due to customs.

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at info@gentiluomo.ca or 416-214-0008.

Questions

If you have any questions about the delivery and shipment or your order, please contact us at info@gentiluomo.ca or 416-214-0008.


Visit Us in the Distillery District - 19 Trinity St., Toronto, ON - M5A 3C4
416.214.0008